Booker Status

All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for Booker's client sites, online services, and mobile apps. If Booker is experiencing performance issues in any of these areas, it will be noted here.

To get real-time answers to frequently asked questions about your Booker software, to search our extensive knowledge base, or to report a problem, please visit our Support Center. There you can also find contact information for Booker's customer support team.

You can find the status of Mindbody products and services on the Mindbody Status Page.
You can find the status of FitMetrix products and services on the FitMetrix Status Page.

API Operational

Branded Mobile App Operational

Credit Card Processing Operational

Insights (ZeeZor) Operational

Notifications Operational

Online Booking Operational

Reporting Operational

Reservationist Booking Operational

System Access Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 21, 2021

No incidents reported today.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

Payment Processing Vantiv Outage

Resolved - The previous issue impacting Booker real-time payment processing has been resolved. Thank you for your patience while Vantiv worked to restore service to full functionality.
Jun 17, 15:27 PDT

Identified - There have been no new reported payment processor errors since 12:48PM PDT. We are continuing to work with Vantiv until they resolve their incident.
Jun 17, 15:21 PDT

Update - Vantiv continues to work on restoring real-time payment processing. Some Booker Subscribers may experience an error when processing real-time transactions.
Jun 17, 14:38 PDT

Update - Vantiv is continuing to investigating the issue impacting Booker Subscribers. We are working with Vantiv to provide an ETA for recovery.
Jun 17, 14:06 PDT

Investigating - Vantiv is currently investigating an issue impacting Booker Subscribers who use Vantiv as their payment processor. This is impacting real time payment processing. We are working with Vantiv to restore systems to full functionality as soon as possible.
Jun 17, 13:29 PDT

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

Planned Maintenance

Completed - The scheduled maintenance has been completed.
Jun 9, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 22:00 PDT

Scheduled - We’ve scheduled maintenance on Tuesday, June 8, 2021 from 10:00 PM PDT to 12:00 AM PDT. There may be interruptions to all Booker services while we work to keep things smooth, safe, and quick—thanks for bearing with us!
Jun 4, 10:00 PDT

Jun 8, 2021

Jun 7, 2021

No incidents reported.