Booker Status

All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for Booker's client sites, online services, and mobile apps. If Booker is experiencing performance issues in any of these areas, it will be noted here.

To get real-time answers to frequently asked questions about your Booker software, to search our extensive knowledge base, or to report a problem, please visit our Support Center. There you can also find contact information for Booker's customer support team.

You can find the status of Mindbody products and services on the Mindbody Status Page.
You can find the status of FitMetrix products and services on the FitMetrix Status Page.

API Operational

Branded Mobile App Operational

Credit Card Processing Operational

Insights (ZeeZor) Operational

Notifications Operational

Online Booking Operational

Reporting Operational

Reservationist Booking Operational

System Access Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 15, 2021

No incidents reported today.

Apr 14, 2021

Booker Services - identified

Resolved - Our engineering team has successfully implemented a fix. Online Booking and Reservationist Booking are fully restored. Thank you for your patience while we worked to restore services.
Apr 14, 09:57 PDT

Update - Our engineering team is continuing to work on restoring Booking services.
Apr 14, 08:19 PDT

Update - Our engineering team is continuing the effort to restore Online Booking and Reservationist Booking to full functionality. We thank you for your patience and we apologize for the inconvenience.
Apr 14, 06:46 PDT

Identified - We have identified an issue with the appointment booking service. Our engineering team is working to restore booking functionality as soon as possible. Thanks for bearing with us!
Apr 14, 04:12 PDT

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

Booker Credit Card Processing, Notifications, and Online Booking

Resolved - Our 3rd party upstream provider has resolved their incident and all services are operational.
Apr 1, 17:38 PDT

Monitoring - We are starting to see services recover, and we'll continue to monitor until our 3rd party provider resolves their incident.
Apr 1, 15:35 PDT

Update - We have also identified Booker API is impacted due to the 3rd party upstream content provider.
Apr 1, 15:27 PDT

Identified - Booker Credit Card Processing, Notifications, API, and Online Booking are currently unavailable due to an outage with a 3rd party upstream content provider. We are working with the provider to restore services.

For vendor related updates: Azure Status Page
Apr 1, 15:05 PDT