Booker Status

Insights

Investigating - We are investigating an issue impacting Insights. Thank you for your patience while we work to restore services. Our next update will be at 9:45 AM PDT.
May 26, 09:18 PDT

About This Site

Here you’ll find up-to-the-minute performance updates for Booker's client sites, online services, and mobile apps. If Booker is experiencing performance issues in any of these areas, it will be noted here.

To get real-time answers to frequently asked questions about your Booker software, to search our extensive knowledge base, or to report a problem, please visit our Support Center. There you can also find contact information for Booker's customer support team.

You can find the status of Mindbody products and services on the Mindbody Status Page.
You can find the status of FitMetrix products and services on the FitMetrix Status Page.

API Operational

Mobile App Operational

Branded App Operational

Credit Card Processing Operational

Insights (ZeeZor) Partial Outage

Notifications Operational

Online Booking Operational

Reporting Operational

Reservationist Booking Operational

System Access Operational

Messenger[ai] Operational

Marketing Suite Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 26, 2022

Unresolved incident: Insights.

May 25, 2022

No incidents reported.

May 24, 2022

No incidents reported.

May 23, 2022

Marketing Suite

Resolved - Between 12:45 PDT and 01:05 PDT ,Booker Subscribers were unable to access Marketing Suite. We apologize for any inconvenience this may have caused.
May 23, 13:28 PDT

Investigating - We are investigating an issue impacting Marketing Suite. Thank you for your patience while we work to restore services. Our next update will be at 1:40 PM PDT.
May 23, 13:11 PDT

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

Booker Orders Tab

Resolved - The previous issue impacting Booker Subscribers not being able to access the orders tab on Booker studios with specials enabled within the Booker Web Software and Booker Mobile App has been resolved.  Thank you for your patience while we worked to restore services to full functionality.
May 17, 10:43 PDT

Update - Our engineering teams are currently working on a fix to Booker Online Booking and Booker Mobile App. Booker Subscribers are unable to access the orders tab on Booker studios with specials enabled within the Booker Web Software and Booker Mobile App. If specials are not enabled, Booker Subscribers are able to successfully access the orders tab. The next update will be at 11:30 AM PDT. Thank you for your patience while we work to restore services!
May 17, 10:28 PDT

Update - We are continuing to investigate the issue.  Some Booker Subscribers are intermittently unable to access the orders tab within Booker Web Software and Booker Mobile App.  The next update will be at 10:30 AM PDT. Thank you for your patience while we work to restore services!
May 17, 09:53 PDT

Investigating - We are investigating an issue impacting Booker Software. Thank you for your patience while we work to restore services. Our next update will be at 10:00 AM PDT.
May 17, 09:31 PDT

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.