Booker Status

All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for Booker's client sites, online services, and mobile apps. If Booker is experiencing performance issues in any of these areas, it will be noted here.

To get real-time answers to frequently asked questions about your Booker software, to search our extensive knowledge base, or to report a problem, please visit our Support Center. There you can also find contact information for Booker's customer support team.

You can find the status of Mindbody products and services on the Mindbody Status Page.
You can find the status of FitMetrix products and services on the FitMetrix Status Page.

API Operational

Mobile App Operational

Credit Card Processing Operational

Insights (ZeeZor) Operational

Notifications Operational

Online Booking Operational

Reporting Operational

Reservationist Booking Operational

System Access Operational

Messenger[ai] Operational

Marketing Suite Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Planned Maintenance Jan 23, 21:30 - Jan 24, 02:00 PST

We have scheduled maintenance on Sunday, January 23, 2022, from 9:30 PM to Monday, January 24, 2:00 AM Pacific Standard Time. There may be interruptions to all Booker services while we work to keep things smooth, safe, and quick—thanks for bearing with us!
Posted on Jan 20, 12:38 PST

Past Incidents

Jan 22, 2022

No incidents reported today.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

Booker Messenger [ai]

Resolved - The previous issue impacting Booker Messenger[ai] has been resolved. Thank you for your patience while we worked to restore service to full functionality.
Jan 20, 09:37 PST

Update - We continue to monitor an issue impacting Messenger[ai]. Our Engineering teams are diligently working on a solution. The Core Booker Platform is fully functional and Booker Messenger[ai] is functional except for the follow-up text feature. Our next update will be on Thursday, January 20, 2022, at 12 PM PST.
Jan 18, 11:59 PST

Update - We continue to monitor an issue impacting Messenger[ai]. Our Engineering teams are diligently working on a solution. The Core Booker Platform is fully functional and Booker Messenger[ai] is functional except for the follow-up text feature. Our next update will be on Tuesday, January 18, 2022, at 12 PM PST.
Jan 14, 12:34 PST

Update - We are experiencing unexpected issues with the Booker Messenger[ai] follow-up text functionality, so we have disabled this feature while our engineers work to fix the issue. The Core Booker Platform is fully functional and Booker Messenger[ai] is functional except for the follow-up text feature. We will be providing our next update on Monday, January 17, 2022, at 12PM Pacific Standard Time.
Jan 3, 11:29 PST

Update - In order to maintain stable performance for the Core Booker Platform, we have disabled the follow-up text functionality within Booker Messenger[ai]. This feature will remain disabled through the holidays. In the meantime, the Core Booker Platform is fully functional and Booker Messenger[ai] is functional except for the follow-up text feature. We will be providing our next update on Monday, January 3, 2022, at 12PM Pacific Standard Time.
Dec 22, 11:46 PST

Monitoring - We have temporarily disabled the Follow-Up Text functionality within Booker Messenger[ai] in order to maintain system performance. Our next update will be at 12:00 PM Pacific Standard Time. Thank you for your patience while we work to restore services.
Dec 22, 09:40 PST

Jan 19, 2022

No incidents reported.

Jan 18, 2022

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

Jan 13, 2022

Cancelled: Planned Maintenance

Completed - The scheduled maintenance on Sunday, January 16, 2022 from 09:30 PM to 01:30 AM Pacific Standard Time has been cancelled. We apologize for any inconvenience this may have caused!
Jan 13, 11:21 PST

Scheduled - We’ve scheduled maintenance on Sunday, January 16, 2022 from 09:30 PM to 01:30 AM Pacific Standard Time. There may be interruptions to all Booker services while we work to keep things smooth, safe, and quick—thanks for bearing with us!
Jan 10, 14:48 PST

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.