All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for Booker's client sites, online services, and mobile apps. If Booker is experiencing performance issues in any of these areas, it will be noted here.

To get real-time answers to frequently asked questions about your Booker software, to search our extensive knowledge base, or to report a problem, please visit our Support Center. There you can also find contact information for Booker's customer support team.

You can find the status of Mindbody products and services on the Mindbody Status Page.
You can find the status of FitMetrix products and services on the FitMetrix Status Page.

API Operational
Branded Mobile App Operational
Credit Card Processing Operational
Insights (ZeeZor) ? Operational
Notifications Operational
Online Booking Operational
Reporting Operational
Reservationist Booking Operational
System Access Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 12, 2021

No incidents reported today.

May 11, 2021
Resolved - The upstream Vendor has resolved the interruption impacting global partners. Booker Support Pages are now fully functional
May 11, 20:09 PDT
Monitoring - We are monitoring an issue with an upstream vendor who is currently experiencing a service interruption impacting global partners. Subscribers and Consumers may experience intermittent errors when accessing the Booker Support pages. The upstream vendor confirmed that restoration to system functionality is in progress.
May 11, 17:55 PDT
Update - We have identified an issue with an upstream vendor who is currently experiencing a service interruption impacting global partners. Subscribers and Consumers may be unable to access Booker Support pages. The upstream vendor is continuing to work on restoring systems to full functionality as soon as possible.
May 11, 16:43 PDT
Investigating - We have identified an issue with an upstream vendor who is currently experiencing a service interruption impacting global partners. Subscribers and Consumers may be unable to access Booker Support pages. The upstream vendor is working to restore systems to full functionality as soon as possible.
May 11, 14:59 PDT
Completed - The scheduled maintenance has been completed.
May 11, 01:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 00:45 PDT
Scheduled - We’ve scheduled an emergency maintenance on Tuesday, May 11, 2021 from 12:45 AM to 01:15 AM PDT. There may be interruptions to all Booker services while we work to keep things smooth, safe, and quick—thanks for bearing with us!
May 10, 23:40 PDT
May 10, 2021
Resolved - We were able to restore services by bypassing our upstream provider. We apologize for any inconvenience this may have caused.
May 10, 22:26 PDT
Identified - We have identified the issue is caused by an upstream provider and working with the vendor to restore Booker services. We apologize for the inconvenience and thank you for your patience.
May 10, 22:12 PDT
Investigating - We are currently investigating an issue impacting Booker Services. We are working to restore functionality as quickly as possible, we apologize for the inconvenience and thank you for your patience.
May 10, 21:43 PDT
May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021
Resolved - The upstream vendor has restored their services. All Booker services have been restored to full functionality. We apologize for any inconvenience this may have caused.
May 6, 12:38 PDT
Monitoring - Some Booker Consumers and Subscribers may experience intermittent timeout errors navigating through the Booker software. If the timeout error is observed, a user can attempt to refresh the page to load properly. We have identified the issue as an upstream vendor who is experiencing service interruptions. We are working with the vendor to restore services as soon as possible. Thank you for your patience!
May 6, 11:29 PDT
May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.